I think people always operate in their own self-interest. Always. And I think we rarely know what someone else sees as their own self-interest. Instead, we impose on them what we believe they should be interested in.
Into this world came this song. It certainly wasn't on the radio, but I had bought the album - my second Dylan album - and listened to it, late at night, in the living room, on the hi-fi console, with my headphones on, in stereo. When I first heard it, it was just "the next track" on the album. But halfway through, I stopped and moved the needle back to the beginning. I listened. Then played it again. And again. And again. I learned, in 5 minutes, about poverty. Farming. South Dakota. Pain. Helplessness. Desperation. Terror. Loss.
You get what you measure. That's another well-known truth in business organizations. When you want a particular kind of outcome (say, increased customer base for a lagging product), you require your workers to measure that outcome and report the results. The effect is that workers focus on improving their measurements - sometimes to the detriment... Continue Reading →
In the wake of the most recent mass shooting - this time, in a Florida school - many commentators are noting, sadly, that tragedies like this have become the "new normal." I disagree - tragedies like this have become "all too common", but I reject the notion that this is "normal", whether new or old.... Continue Reading →
Listen to what we are being told: Fear those who cross our country's border from Mexico - the are rapists and murderers and drug lords. Fear those who cross our country's border from Mexico - the are rapists and murderers and drug lords. Fear those who cross our country's border from Mexico - they are rapists and murderers and drug lords. Fear those who run from brutality and death in Syria - they are terrorists who hate our freedom.
Can you lie about future events? Here's a comparison of two statements, both cast as "lies": OBAMA: "no matter how we reform health care, we will keep this promise: If you like your doctor, you will be able to keep your doctor. Period. If you like your health care plan, you will be able to... Continue Reading →
In the "heated argument" between Kellyanne Conway and Jennifer Palmieri at Harvard last week, the press attention focused on the seemingly angry tones between these two. The audio reflects that tone, both speakers (and others) talking over the others in incomplete sentences, neither side making a coherent argument. What should have been an instructive and... Continue Reading →
There it is again -- this time, "serious people" are talking on TV about the mental health of Donald Trump. Is he unbalanced? Unstable? Psychopathic? How else can you explain his very bizarre behavior? And -- not to be outdone (or, in the now-common "oh yeah? well, so's your old man!" debating style) -- Trump... Continue Reading →
Nothing should be more effective in stopping an argument than these words: I don't care what you say... There are other variations -- "no matter what you say", "you can't tell me", "I know for a fact". These are STOP signs in any conversation. The person who injects these phrases is telling you that any further... Continue Reading →